Nobody actually likes chores. So if you were an applicant to your open roles, which would sound more appealing??
A) "Performs administrative support functions and assists with coordination of departmental activities"
B) "Help run the emergency response system that keeps 500,000 residents safe"
No one would pick A and that is the problem.
It's not that government work is boring. It's that we describe it like it is. Here are five changes that actually work.
Stop telling people what they'll do. Tell them what they'll accomplish.
Bad: "Reviews permit applications and maintains filing systems"
Good: "You're why local businesses can open their doors faster. You play a key role in helping entrepreneurs launch their dreams weeks earlier than they expected."
Same job. Same work. But one version connects the work to something that matters and sounds like a mission instead of a bureaucracy.
Every government job makes an impact. You just have to say it out loud!
Government classifications exist for good reasons. Internal teams need them, but they don't belong in the first line of your job posting.
Think of it like this: you wouldn't name a restaurant "Commercial Food Preparation Establishment License #8475." You'd name it "Nina’s Noodle Shop."
Before: "Administrative Specialist III, Grade 9, Series 0301"
After: "Community Programs Coordinator"
Keep the classification in the job description. Just don't make it the headline.
Nobody's applying to your job to play salary guessing games.
Post the range. Every time.(In some states, it’s the law.)
Government total compensation is usually way better than the salary number alone. So show the whole picture:
Salary: $52,000-62,000
Full package value: ~$75,000
Pension with 6% employer match (worth ~$3,700/year)
Full health insurance ($18,000/year value)
15 days PTO + 11 holidays
Student loan forgiveness eligible (worth ~3,000/year)
Work-life balance (actually real, not just on website)
That $52K salary can easily compete with a $75K private sector offer,but only if candidates actually know about it.
I see job postings with 15 required qualifications. Very few of them are truly required?
Long lists of requirements just prevent good candidates from applying, while unqualified candidates just ignore them and apply anyway. So why do we keep doing this?
Try this instead:
Must Have:
Bachelor's degree OR 4 years relevant experience
Strong communication skills
Passion for public service
Nice to Have:
Project management experience
Mastery of Excel
Spanish fluency
We'll Teach You:
Our specific systems and processes
Government procurement rules
How we do things around here
That says: "We're looking for smart, motivated people. We can teach the rest." Which is exactly what most candidates want to hear.
Government job postings can read like they were written by someone who was having a bad day.
It is important to find a balance between professional and human.
Original version:
"The successful candidate will demonstrate strong interpersonal communication competencies and the ability to function effectively in a dynamic, fast-paced environment while maintaining attention to detail."
Human version:
"You're great with people (even the grumpy ones who call at 4:55pm). You can juggle multiple projects without losing your cool. And you actually re-read important emails and announcements before hitting send."
Same qualifications. One sounds like somewhere real humans work.
Bonus: Add a "Day in the Life" section
"Your Tuesday might include reviewing permit applications over coffee, meeting with a local contractor to solve a zoning question, updating council on project timelines, and helping a local resident navigate our fairly complex online systems. Every day looks a little different, and that's what makes it interesting."
Candidates can actually picture themselves in the role. That's more powerful than any list of requirements
When government agencies implement even one or two of these changes, applications go up, quality improves, and time-to-fill drops. None of it requires changing your pay scales, your classification system, or your actual requirements.
Great candidates exist. They want meaningful work. They want to make a difference in their community.
They're just not applying to jobs that sound like punishment.